We help you set up a successful home management business
From the first day through the years to come we will continually train, coach, challenge, and help you build a company that meets your personal and business goals.
3 in 4 Custodia Franchise owners come from non-maintenance related backgrounds
No matter what your background is, Custodia has a robust training and support system to set you up for success and continue to support you as you grow your business.
You will have a key team member from our head office working with you one on one to get you set up through regular support video calls, and helping you throughout and after the training process.
The Franchise Opening Pathway
The Franchise Opening Pathway is a comprehensive checklist of tasks we will help you through as we work toward your business launch. Items include: setting up your online marketing, buying your equipment, setting up your business and so much more.
The tasks are broken down week-by-week and you will work with us to check things off your list itek by item!
This pathway was designed to get you on track and start off your business on the for fast growth. It will require dedication and accountability.
We wrap up the Franchise Opening Pathway with 5 days of intensive training in person with us in Toronto, Ontario.
Training Week In Toronto
Our 5-Day Training Week consists of in-person sessions. We want to fully immerse you in the Custodia culture and brand and provide you with a solid foundation to equip you with the knowledge, skills, and confidence to get started.
Here’s a peek at what new home maintenance franchise partners can expect to learn with us in person in Toronto:
INTERACTIVE IMMERSIVE LEARNING
MEET OTHER FRANCHISE PARTNERS
SEE THE CUSTODIA SYSTEM IN ACTION
EXPERIENCE HOW WE LIVE OUR CORE VALUES
GET OUT IN THE FIELD TO MEET CUSTOMERS
BUILD YOUR STARTEGIC PLAN AND BUSINESS VISION
Learn from informative sessions that show you how to be a leader, execute with excellence, communicate effectively, become a great managers and learn to operate so you can grow your business.
LIVING THE VALUES AND CULTURE
Training Week kicks off with an introduction to our culture. This foundational aspect that has been part of our business since day one. It plays a pivotal role in our business from hiring to the delivery of services.
HOME MANAGEMENT HOTLINE & BACK OFFICE SUPPORT
Custodia’s Back Office Services Center is operational 10 hours a day, 6 days a week. This service was strategically developed to alleviate administrative duties from Franchise Partners, primarily focusing on customer acquisition and scheduling.
RECRUITING, HIRING, AND MANAGING PEOPLE
A lot goes into a world-class team of home and property maintenance pros and it’s vital that you attract the right people. Our recruiting program walks you step-by-step through the process to find and retain the right people efficiently and economically.
SERVICE ASSESSMENT & EXECUTION STANDARDS
You’ll get detailed assessment and service execution training and support from day one. Even if you have never done maintenance before, our trainers can help you and your team turn into home management pros in no time!
MARKETING & COMMUNITY ENGAGEMENT
With a Custodia franchise, you’re joining a world-class brand that stands out in the home and property maintenance industry. You’ll receive support through community initiatives, professional referrals and digital marketing!
SALES AND CUSTOMER RETENTION
The home maintenance industry is a referral-based business and we’ve geared our marketing systems to help you build long lasting customer relationships. You’ll be given techniques to build and maintain long term customer relationships.
Continued Coaching And Support
Support keeps on going after the Franchise Opening Pathway or Training Week. Our franchise coaches work closely with you all the way from pre-launch through post-launch.
You’ll be provided useful resources to scale your business:
My Business Health is a calculator and dashboard to keep you on track during your initial weeks after launch with key performance indicators (KPIs) and main numbers to keep track of sales calls and more.
Simple Strategic Plan is an essential part of each new Custodia franchise. We will cover this in-depth so you can implement it in your business to set goals year. Budgeting and money management will also be discussed so you can leave prepared to start your business and keep it on the right path.
Interactive Operations Manual is your go-to guide for all things Custodia. It provides guidance for all Franchise Partners, contractors, and employees. The manual has our operating procedures, pricing, explains the what, who, where, why and how, along with tips, lists, tools, and resources to help you build your business!
We have a robust and simplified support system to ensure our Franchise Partners hit their goals!
Annual System Events
There are two Custodia events each year that all of our Franchise Partners attend.
Monthly Business Health
These short and tactical meetings dig in to the key things that make your business work. You’ll spend time with your business coach working through current issues and opportunities in your business. You’ll track your activities and celebrate your wins.with the group.
Bi-Annual Virtual Planning
Connect with your local, regional Franchise Partners at the halfway point through the year. You’ll share how your business is doing and work with your fellow partners to identify opportunities. Give and receive feedback and ideas to build a healthier and stronger business.
Annual Franchise Conference
Annual Conference is a 2-day event that brings the whole system get together, celebrate the last year of accomplishments, review our strategies and and lay the groundwork for the upcoming business year. Everyone leaves rejuvenated and excited to get back to work!
Take the first step to financial independence. Become a home maintenance business owner with Custodia.
Fill out the form below and we will contact you to discuss the opportunity.